Slots / Mobile
This Privacy Policy explains what information spinwill collects when you use our platform, how we store it, and the choices you have over your own records. Every step here — from account registration through wallet transactions using OVO, GoPay, or DANA — falls within the scope of this document.
When you open an account with us, we collect the details you provide during registration — your name, email address, and the payment method you connect, whether that is OVO, GoPay, DANA, or Bank Transfer. We also collect technical data your device sends automatically: IP address, browser type, session timestamps, and interaction logs. This information lets us operate your account, process transactions, and keep our platform running correctly. We do not sell your personal data to third parties. Where we share information with service partners — for example, payment processors who handle your OVO or GoPay transaction — we do so only to the extent needed to complete that specific operation, under contractual terms that bind them to comparable data-handling standards. Data storage and processing practices depend on the laws of the jurisdiction in which you access the platform. Where local law permits access, we apply the data-handling approach described in this document. If you are unsure whether this applies in your region, check local regulations or reach our support team directly through the contact paths listed on this page.
When you deposit or withdraw using OVO, the transaction reference and amount are logged in your account history. We pass only the data OVO requires to process your request — nothing beyond what the transaction demands.
GoPay payment records are stored against your account for dispute resolution and your own review. You can see the full transaction history after login; we do not modify or delete those records without your request.
DANA transfers and Bank Transfer entries follow the same logging standard. Each entry carries a timestamp, amount, and status. These records remain accessible in your account dashboard for as long as your account is active.
Access to and eligibility for our services depends on local law and the region in which you reside. This policy reflects our handling standards; actual availability is governed by the regulations applicable where you access the platform.
Understanding what falls inside and outside this policy helps you make informed choices about the data you share with us. The four areas below mark the boundaries clearly.
Everything you submit when opening or updating your account — login credentials, contact details, verification documents where required by local regulation — falls inside this policy. We handle that data under the terms described here.
Deposits and withdrawals processed through OVO, GoPay, DANA, or Bank Transfer are covered by this policy on our side. The payment provider also applies its own privacy terms to the portion of the transaction it handles directly.
Your browsing activity on our platform — which game categories you visit, session duration, device type — is collected to improve navigation and is covered here. Individual game outcomes are processed by the studios (Spadegaming, Habanero, JDB, Microgaming) under their own data handling arrangements.
Links to external sites, payment provider portals, or third-party authentication services operate outside our control once you leave our domain. This policy does not extend to those destinations; review their own privacy terms before submitting data to them.
You have concrete options for reviewing and correcting the information we hold. After login, your account dashboard shows the transaction history tied to your wallet — OVO, GoPay, DANA, or Bank Transfer entries — along with the personal details you provided at registration. If any of those details are wrong, you can update most of them directly from the account settings page without contacting support. For records you cannot edit yourself — such as historical transaction logs or identity verification data — you can submit a correction or deletion request through our support channel. We will respond with the outcome and, where a request cannot be fulfilled due to legal retention obligations, we will explain why. Your right to ask is not conditional on the answer being yes.
Log in and open the account dashboard. Transaction history, personal details, and session data linked to your profile are all visible there. No separate request is needed to read your own records.
Go to account settings to update your email, contact number, or payment method. Changes take effect immediately. For fields that are locked after verification, use the support contact path below.
For records outside the self-service settings — verification documents, historical logs — send a written request to our support team. Include your registered email so we can locate your account quickly.
If any part of this policy is unclear, reach our support team via the contact paths listed in the section below. There is no minimum threshold for asking — any question about how your data is handled is a valid one.
For general account data questions — transaction records, login history, payment method details — open a support ticket from your account dashboard after login. Our team reviews requests during support hours and responds in the order received.
To submit a formal data correction, access, or deletion request, contact us through the dedicated privacy support path listed on the contact page. Include your registered email address and a brief description of your request.
If your question relates to data access under Indonesian law or the availability of services in your region, include that context in your message. We handle Indonesia-region queries and can clarify what applies where local law permits access.
We use cookies to keep your session active, remember your language preference, and measure how pages are navigated. You can review and adjust cookie settings through your browser. Disabling all cookies may affect how the platform functions, including keeping you logged in.
Your account credentials are stored in hashed form — we do not hold your password in readable text. Access to account data by our team is restricted to specific operational needs and logged. If you notice unfamiliar activity, update your password from account settings and contact support immediately.
We retain your account data for as long as your account remains active or as required by applicable law. If you close your account, we follow a defined retention schedule before deletion, which may include a period required for legal or dispute-resolution purposes.
When we update this policy, the revised version is published here with a new effective date. Continuing to use the platform after an update means you have reviewed the current terms. For significant changes, we will notify you through your registered account contact.
The questions below cover the data topics we hear most often from people using the platform in Indonesia.
We collect the details you enter during registration — name, email, and payment method — plus technical data your device sends automatically, such as IP address and session timestamps. We use this to operate your account and process transactions through OVO, GoPay, DANA, or Bank Transfer.
Yes. After login, your account dashboard shows your transaction history, personal details, and session records. If you need data not visible in the dashboard, submit a request through the support channel and we will confirm what we hold.
Most details — email address, contact number, linked payment method — can be updated from the account settings page. For locked fields such as identity verification records, contact support with your registered email and a description of the correction needed.
We share data only with service partners who need it to complete a specific task — for example, OVO or GoPay to process a payment. We do not sell personal data. Partners are bound by contractual data-handling terms that match our own standards.
Cookies keep your session active, store your language preference, and help us understand how pages are navigated. You manage cookie settings through your browser. Turning off all cookies may affect session continuity and some account features.
Closing your account starts a defined retention period before deletion. Some records — such as transaction logs — may be kept for the duration required by applicable law or for dispute resolution. After that period, those records are deleted under our standard schedule.