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These terms govern how you access and use spinwill, including account registration, transaction activity through OVO, LinkAja, and Bank Transfer, and the content available in our lobby. Access to spinwill depends on local law and is available only where permitted in your eligible region.
spinwill operates under a jurisdiction-dependent framework. What you can access — including game content from Spadegaming, Habanero, JDB, and Microgaming, as well as deposit routes via OVO, LinkAja, and Bank Transfer — depends on whether your location falls within an eligible region under applicable local law. We do not make eligibility determinations on your behalf; it is your responsibility to confirm that using this platform complies with the laws where you are located. Our legal terms apply from the moment you create an account. They cover your use of the lobby, the transactions you initiate, the data we collect during account verification, and the support interactions you have with our team. These terms may be updated; the current version is always shown in your account dashboard after login. Where a conflict arises between these terms and a specific product policy — such as a payment method condition tied to OVO or LinkAja — the specific policy applies to that transaction. For all other matters, these general legal terms govern. If you have a question about how a term applies to your account, reach our support team through the contact path shown in the Help section.
OVO deposits and withdrawals are subject to the payment method terms shown at checkout.
LinkAja transactions follow the conditions set at the point of deposit in your account wallet.
Bank Transfer terms are shown alongside the account and routing details at the time of the transaction.
Not every part of your spinwill experience falls under the same policy scope. This section draws the line between what our legal terms govern directly and what sits outside them, so you know exactly where to look when a question comes up.
Your spinwill account — registration, login, identity verification, and session activity — is fully within scope. Any action that changes your account state, including password resets or wallet link updates, is governed by these terms.
Deposits and withdrawals processed through OVO, LinkAja, or Bank Transfer are covered to the extent that spinwill handles the instruction. The payment provider's own terms also apply independently to the transfer on their side.
Game content from Spadegaming, Habanero, JDB, and Microgaming is available in the lobby under our content terms. Titles, mechanics, and availability may change; the lobby reflects the current state at the time you browse.
Links or integrations that direct you away from spinwill — including external wallet apps or provider pages — are governed by those third parties. We do not control their terms, and our legal policy does not extend to their platforms.
You have specific actions available to you at any point under our policy. If you want to review your transaction history, open the account dashboard after login — every deposit and withdrawal recorded against your account is listed there, including the payment method used, whether OVO, LinkAja, or Bank Transfer. If you spot an entry that does not match your activity, flag it through the Help section before raising it with your payment provider. To correct personal details on your account — such as your registered name or contact information — use the account settings page and follow the update fields shown there. Some changes may require identity confirmation; the steps are shown inline when you attempt the update. If a field is not editable directly, our support team can process the correction after you verify ownership of the account. We aim to keep your records accurate, and you can request a review of any data tied to your account at any time through our support channels.
Open the account dashboard after login to see your full transaction history, including all OVO, LinkAja, and Bank Transfer activity.
Account settings lets you update contact information and wallet links. Identity confirmation steps are shown inline where required.
Use the Help section to submit a question about how a specific term applies to your account. Our team responds through the contact path shown there.
You can request a review of the data we hold on your account. Submit the request via Help and follow the verification steps provided.
When a policy question is time-sensitive — for example, a transaction dispute or an account-access issue — use the live chat route so the response reaches you quickly. For non-urgent matters like data review requests or general policy questions, the email path gives you a written record of the exchange. All contact options are accessible after login from the Help section of your account.
Reach our support team through the live chat option in your account Help section for account-access and transaction queries.
Submit policy questions or data review requests via the email form in Help. You will receive a written response to the address on your account.
The Help section in your dashboard lists all available contact routes and shows the current status of any open support requests.
We collect the account data needed to operate your wallet, process transactions via OVO, LinkAja, and Bank Transfer, and deliver game content from studios in our lobby. Data retention follows the period required to maintain accurate transaction records and meet the conditions applicable in your eligible region. We do not share your account data with third parties for marketing. Cookie usage on spinwill covers session state, account preferences, and lobby navigation — you can review the active cookie categories through your browser settings at any time.
We hold only the data required to operate your account and process transactions. The current state of your data is shown in your account dashboard after login.
Cookies on spinwill manage session state and lobby preferences. You can review and adjust active cookies through your browser settings without leaving the site.
Account security steps — including identity verification and wallet confirmation — are shown inline when you update account details or link a new payment method like OVO.
To request a change to data we hold, or to ask about retention on your account, submit a request through the Help section. Verification steps are provided inline.
These are the questions we get most often about how our legal terms apply to accounts in Indonesia. If your question is not covered here, the Help section in your dashboard is the right place to submit it.
Access depends on local law and is available where your location falls within an eligible region. If you are in Indonesia and local law permits access, these terms apply to your account from the moment you register. Check your account dashboard for the current region-eligibility status shown there.
The current version of our legal terms is always shown in your account dashboard after login. We update these terms when policies change, and the version date is displayed at the top of the document so you can confirm you are reading the most recent one.
We collect the information you enter during registration — name, contact details, and wallet data for payment methods like OVO, LinkAja, and Bank Transfer. This data is used to operate your account and process transactions. You can request a review of what we hold through the Help section.
Yes. Open account settings after login to update contact information or wallet links. Some fields require identity confirmation before the change is saved — the steps are shown inline. If a field is not editable directly, submit a correction request through Help and we will process it after verifying your account.
First, check your transaction history in the account dashboard to confirm the details of the entry. Then submit a dispute through the live chat or email path in the Help section. For issues on the payment provider's side, you may also need to contact OVO or LinkAja directly using their support channel.
Data retention follows the period required to maintain accurate transaction records and meet conditions applicable in your eligible region. To ask about the retention period that applies to your specific account, submit a request through the Help section. Verification steps are provided when you submit.